Privacy Policy

Burlington Bread Box
Last updated: September 21, 2026

Information We Collect

When you purchase from Burlington Bread Box through our Stripe checkout, we collect your name, phone number, delivery address, and payment information. Your payment information is processed and stored securely by Stripe; Burlington Bread Box does not store your full card number.

We also record which text message consents you gave and when you gave them.

How We Use Your Information

We use your phone number to send order confirmations, delivery updates (including delivery date, porch photo, and a loaf rating question), and — if you ticked the optional marketing box — bake announcements, the weekly loaf offer and occasional neighbourhood news. If you opt in by replying YES to a terms text, we also send weekly subscription messages. We use your delivery address to deliver your bread. We use your payment information to process purchases and subscription billing.

SMS and Text Messaging

We collect two separate text message consents at checkout, using two separate checkboxes. Neither is ticked for you in advance.

• Order and delivery texts. Ticking this box means you agree to receive automated texts about your order and delivery at the mobile number you enter at checkout.
• Marketing texts (optional). Ticking this second box means you also agree to receive bake announcements, offers and neighbourhood news. Consent to marketing texts is not a condition of any purchase. If you leave it unticked you will still receive your order and delivery texts, and you can still buy from us normally.

Message frequency varies (about one to four a week). Message and data rates may apply. You may opt out of all texts at any time by replying STOP to any message, and reply HELP for help. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information is shared with third parties or affiliates for their own marketing.

Data Sharing

We share your information only with the service providers necessary to operate our business: Stripe for payment processing and Twilio for text messaging. We do not sell your personal information.

Contact

For questions about this privacy policy, text us at (336) 446-9578 or reply HELP to any message.